copyright offers 24/seven customer service by way of their customer guidance hotline at +
You’ll be requested to validate your id by executing one among the following: in the event you Make contact with copyright by phone, you’ll receive a 7-digit one-time passcode at the email affiliated with your account. make use of your cell phone’s keypad to enter this passcode when prompted.
The User settlement specifies the 1st technique of Speak to needs to be in the assistance.copyright.com System. This really is ideal for standard thoughts and feedback.
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A chat window will seem, connecting you for the copyright Digital assistant who can respond to general concerns.
Content on this site is the duty in the Columbia alumni organization represented here, and does not mirror the official views of Columbia University. If you have any problems concerning this website page, please e-mail [e mail guarded].
As described Beforehand, people might also send out the copyright customer support team an e-mail with any concerns or issues they have.
Reset your copyright password. Visit the Password Reset web site, find “Forgot Password?” and enter your email handle. Click the password reset website link on the e-mail you get from copyright, then Adhere to the on-monitor prompts to produce a new password.
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In incredibly unheard of conditions, and exclusively when mandated by lawful obligations, copyright may limit or “freeze” customer funds on their own System. This occurs only underneath the subsequent conditions:
should you don’t have usage of the e-mail related to your copyright account, click here Get in touch with your electronic mail provider to shut down your email address or alter the password.
Locking your account briefly blocks anybody from accessing it, and stops funds and copyright withdrawals.
nonetheless, you can explore copyright’s Internet site or Get hold of their guidance team to inquire about The supply of Reside chat aid.
Another way to Get in touch with copyright (or not less than a help bot) is by chatting with Ada, copyright’s help bot. Ada can help with typical issues and internet site navigation.